By now people are familiar with the Kindle’s “View Popular Highlights” feature, which lets you see the passages other readers have highlighted. It’s a little jarring to see at first, but it makes the reading experience social, cuing you in on the precise value that other people drew from the book and letting you contribute your point of view.

That said, it may also be inadvertently revealing the very page at which people lose interest and stop reading.  In the last couple weeks, I’ve been re-reading some favorites, underlining case studies and stats that I’ll want to find later (this feature has made my work so much easier).  After the fourth book, I noticed a pattern:   the underlines stop about a third of the way through.

Assuming that the people who highlight are the most passionate about the topic, what does the lack of underlining signal for the rest of the reading audience?  Is this a measure of where people stop reading?

I don’t know for sure, but I went through 10 books on social media and recorded the last point in each where underlines appear.  Then I noted the percent point in the book for that spot. (Finally, some value in Amazon’s decision to use percentages instead of page numbers!)

Here are the books, ranked by the percentage point at which the last highlight appears.  The average? 34.8%

1. Six Pixels of Separation: 68%

2. The Wisdom of Crowds: 58%

3. Here Comes Everybody: 45%

4. Socialnomics: 40%

5. Social Media 101: 39%

6. The Long Tail: 35%

7. Groundswell: 26%

8. The New Community Rules: 15%

9. Trust Agents: 14%

10. The Cluetrain Manifesto (10th Anniversary Edition): 8%

If these numbers really do mark where the covers close for good, it’s a shame.  Right away I can tell you that five (the ones I’ve read) are totally worth reading to the end.  Colleagues have strongly endorsed the others.  Cluetrain’s 8% is especially shocking as it’s easily one of the most brilliant pieces of economic and political writing in the last few decades. (FYI only the 10th anniversary edition is available on Kindle, but it’s been out for a year, so it’s not exactly fresh off the press.)

Is this wrong?  I hope so and invite you to poke holes in this thinking.  Heck, maybe the average nonfiction books looses its readers at the 25% point and these social media gurus should do a victory dance.

If you have a Kindle and want to add the highlight percent point you’re seeing for other social media books, please add them in the comments.  I picked these simply because they’re the ones I knew, and I heard of them mostly from blog posts and friends.  And if you’d like to make a real gift to the community, put in a lesson learned or critical stat YOU got from these books beyond the percent point at which most people stopped reading.  Maybe it’ll convince people to go back and see what they’ve missed.

VN:F [1.9.3_1094]
Rating: 5.0/5 (1 vote cast)

With the arrival of Facebook Places, checking in is going mainstream.  And yet debates have already broken out about how the definition of checking in is changing.  Going beyond a geographic notice, it’s becoming a way to mark a shared experience like watching Mad Men, a rite of passage such as entering your freshman dorm for the first time, or to mark the once-in-a-lifetime achievement of reaching the North Pole.

So what could check-ins do for B2Bs?  Or corporate communications generally?  Are there events that lend themselves well, or even better to checking-in than the way they’re communicated now?

Let’s brainstorm a list and send it to LinkedIn.  To start things off, here are five check-ins that companies could find useful.  And for fun’s sake, five more that no company would want to make.  Add your suggestions in the comments, anonymously if you prefer, or with your name for public credit.

1. Quiet period
2. Six Sigma status
3. Product phases, like Research, Development, Prototyping, Piloting, Launch
4. Company phases: Start-up, small, mid-sized, large, multi-national, global, Fortune 1,000
5. Geographic expansion: Checking in to New York, Rhode Island, the EU

And status updates that no companies would want to check into:

1. Audit
2. Lawsuit
3. Investigation
4. “The Red”
5. Strike

VN:F [1.9.3_1094]
Rating: 0.0/5 (0 votes cast)

Via TechCrunch, an SEO expert captured video of a new feature Google is testing that updates search results in real time as you type.  It has to be seen to be believed.  I can just imagine being on the phone with a reporter, having a live chat on Twitter, or getting into an edit war on Wikipedia and the person on the other side of the line running searches based on each syllable I utter.  Talk about the integration of conversational marketing and search!  How many months (years?) do you think it will take for the PR industry to catch up?

VN:F [1.9.3_1094]
Rating: 0.0/5 (0 votes cast)

Google’s CEO set off a debate this week, predicting that kids would change their names at 18 to wipe their reputation slates clean.  Records of bad behavior – embarrassing status updates, pictures — would still be online, but employers and spouses wouldn’t be able to find them when searching for the adult name.   Consider it a form of bankruptcy where the benefit is a clean slate and the cost is the need to re-build reputational credit.

Which leads to the question, could companies declare reputational bankruptcy?

Continue Reading

VN:F [1.9.3_1094]
Rating: 5.0/5 (1 vote cast)

Yahoo News is testing a new system called “infinite browse” that suggests search queries based on the news story you’ve just read.  Snip via TechCrunch:

“For example, news about Al Qaida will show links to searches for “Al-Qaida Camp” or “Al-Qaida Flags.” The idea is to allow readers to access related content they would search for without having to go to a separate search portal and type in the query.”

Given that the feature “results in twice the amount of user engagement” this capability is sure to be incorporated on news sites of all types. 

Continue Reading

VN:F [1.9.3_1094]
Rating: 0.0/5 (0 votes cast)

A few months ago, I was giving a presentation to a class on social media at NYU when the students posed this head scratcher of a question: “once everyone signs up for Facebook, starts commenting on blogs and just generally “gets” social media, will it be its own type of PR job anymore?”

I had considered this before, but just in an abstract way. After all, so much of social media is still evolving. But since these students were planning out their careers, the question suddenly became more than academic.

I haven’t reached an answer, but progress has been made. Here are three arguments for and three against. I leave it to you to jump into the mix and offer your thoughts. Even an “I don’t know” is worth offering because it helps everyone understand the relative degree of uncertainty.

Will social media be its own job in five years?

Continue Reading

VN:F [1.9.3_1094]
Rating: 4.0/5 (1 vote cast)

One of my favorite thought leadership strategies in B2B social media is creating a community.  Now, that’s a bit of a misnomer because companies can’t really create communities, but they can tap what I think of as a “latent community” (a group of people that is a community but just doesn’t know it yet) and bring its members together in a way they never were before.

Socialware, a social media middlware company, has done just that by launching SocialTurns, “a new community for financial professionals to discuss social media issues, best practices and news.”  It’s in a pre-release state now, and I was lucky enough to be invited to try it out.

I’ve got a few invitations left, so let me know if you’d like one and I’ll send it.

Among the site’s features are blogs (every member can have one), event calendar, forums and profile pages.

But the killer app as far as I’m concerned is who they’ve invited to the party.

Continue Reading

VN:F [1.9.3_1094]
Rating: 5.0/5 (1 vote cast)

Lately I’ve had a lot of conversations with B2B PR pros who are looking to scale up quickly in social media.  It got me wondering: what if you have just five minutes to get your arms wrapped around this thing?  Maybe you’ve been called into a meeting on the topic.  Or maybe you’re so skeptical about it and so pressed for time, that you’re willing to give five minutes and no more?

Game on.

Continue Reading

VN:F [1.9.3_1094]
Rating: 5.0/5 (1 vote cast)

© Copyright . All Rights Reserved.